Productivity Improvement

Requirement

Company expansion had resulted in some deterioration of management control of the day-to-day activities.

HIT Deliverable

A bespoke solution was built that integrated call scheduling for engineers, provided comprehensive administrative support, and delivered performance measurement.

Value to the Business

This Computer Maintenance Company estimated that the new system saved £35,000 each year in management time alone.

Cost Reduction combined with Company Growth

Requirement

A company in the entertainment industry sold footage based on the details in their "internal" database. Historically, an increase in sales volume had always demanded more staffing and so more Central London office space.

HIT Development

The "internal" database was transferred to the customer's web site and a proprietary Search Engine was developed to enable clients to do their own research.

Value to the Business

Within eighteen months of launching the new web site, this Video Library Company had relocated from London to the Kent countryside and had attracted sales from mainland Europe and other time zones.